@inproceedings{Banovic2012, author = {Banovic, Nikola and Chevalier, Fanny and Grossman, Tovi and Fitzmaurice, George}, title = {Triggering triggers and burying barriers to customizing software}, booktitle = {Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems}, series = {CHI '12}, year = {2012}, location = {Austin, Texas, USA}, pages = {2717--2726}, publisher = {ACM}, address = {New York, NY, USA}, keywords = {adaptable interfaces, adaptive interfaces, customization, mixed-initiative, personalization}, }