We are expecting an increase in the research conducted on many emerging technologies, especially in the space of interactive, mobile, ubiquitous digital interfaces and devices. Not only are such technologies evolving rapidly, but their contexts of use and their users (especially marginalized populations) are constantly being redefined. By offering this tutorial, we are confident that participants new to CHI will become more aware of and better prepared to navigate the challenges of fieldwork of mobile technologies, especially with vulnerable users. We believe that more experienced participants will benefit from the case studies discussions and will renew their scholastic interest in re-assessing how we approach HCI research from an ethical perspective. Our hope is that this tutorial will serve as one of the many stepping stones to improving the dialogue that (should) exist between researchers and relevant stakeholders that will better prepare our community for the new ethical challenges we are facing in HCI research.
In this tutorial we present the principles that guide research with human participants, and how these apply to field studies of interactive technologies. This is largely based on existing policies that have been adopted nationally in some places or specific to certain disciplines or professional associations. We discuss the gaps that exist between these guidelines and the challenges of conducting fieldwork of interactive technologies, particularly in sensitive or difficult environments. These are exemplified by cases studies of ours and our colleagues' recent research. We conclude with a facilitated discussion of examples brought forward by the audience.
This course complements the Workshop on Ethical Encounters in HCI, held in conjunction with CHI 2017. Attendees interested in this topic are welcome to attend both the course and submit a position paper to the workshop.